Hello readers! This Morning’s Minute is about why you should keep your computer’s web browsing software up to date.  Recently I received a message from someone who was having trouble accessing content on a website not hosted by Platinum Synergy Group. It turns out that she was using an outdated version of her preferred web browser, Internet Explorer. The version she was using was not able to correctly display the media content on the website. This brought up an important question: How important is it to keep your web browser and other software up to date?

Home Office Pro is compatible across a wide range of platforms, and we are always working on improving that compatibility. Some features, however, run best on the latest versions of Internet Explorer 7 or Mozilla Firefox. This has a lot to do with changes made by the creators of the web browsers themselves. For example, Microsoft changed the way Internet Explorer handles web content in its latest version of 7.0. What this means is that web developers, like our company, have had to change some functionality aspects in order to make it compatible with Internet Explorer 7. Unfortunately, this means that some features, though still working, do not look as intended or run as quickly on Internet Explorer 6.0.29.

Most importantly, keeping your web browsers and other software up to date with the recommendations made by their creators, such as Microsoft, helps your computer to run smoother, safer and run the latest programs available. Programs and web content languages are in a constant state of growth and change. Microsoft and other companies release updates to allow their own programs to keep up with these changes and improvements. Updates are also released to insure your software is the most secure. When a bug or hole is found in a software that could potentially harm your computer, the software creators will release an update. It is very important that you run these updates.

The woman I spoke of earlier said she hadn’t updated yet because she had heard that the new version was so different. It is true that updating your software can mean that it will change the way it looks and works. It can mean getting used to a new interface, like how Internet Explorer 7 changed its tool bars and added tabs, but the pros of upgrading usually outweigh the cons. You can also contact the support line of your software provider to get more information about what all will be changing in the update.

Here are some links to the latest versions of the most popular internet browsers:

Microsoft Internet Explorer
Mozilla FireFox
Macintosh Safari

When in doubt, update!

Corinne Elletson
Proud Member of the Home Office Pro Team

Good morning! Every Wednesday I am going to be featuring a short over view of a feature. Your team may or may not have the feature I will cover, but the feature is available to all teams using Home Office Pro. If you want to inquire about how to have the feature added to your team’s Home Office Pro system, feel free to submit a comment.

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In this morning’s Minute, we will go over the Transfer Leads feature. This feature is found on the Home Control Panel of your members area on the Setting Appointments module.

This feature will allow you to give leads to another member in your organization. If you wish to transfer a lead, place a check-mark next to their name, insert the member’s website username and click on Transfer. You must use the correct website username. For example:

I have a lead, CorinneM Test that I would like to transfer to my partner Jeff Lewis. Jeff’s website address is http://www.myteam.com/jlewis . When transferring the lead CorinneM Test to Jeff, I would type in jlewis into the Website Username box next to the gray arrow.

If the transfer is a success, you will get a message, letting you know:

After a successful transfer, the recipient (in this example Jeff is the recipient) will receive an email notifying them that you have transfered a lead to their members area.

Not all leads are available for transfer. You can not transfer a lead to another member once that lead enrolls and activates their own team website. You can also only transfer leads that are on your Team AutoResponder (Drip Email) Lists. When you created your Home Office Pro account with the team, a set of lists was added to a Response Magic Autoresponder account for you. If you have logged into your Response Magic account separately and created a new personal list, such as “My Newsletter” list, you will be unable to transfer leads that are in that list.

It is important to carefully consider a lead transfer. A lead transfer is Non Reversible! Once you choose to transfer the leads to another person, you are giving up ownership of that lead. The lead will become the property of the member to whom it was transferred. Platinum Synergy can not remove or return leads from a person’s account.

The Transfer Leads feature is a great way to work as a team to build your team.

If you have any comments or questions on this feature, please leave us a comment!
*all comments are moderated before appearing on the site

Corinne Elletson
Proud Member of the Home Office Pro Team!